New Zealand’s largest and most trusted three waters provider

Safe, mature and experience driven-IP in all aspects of civil infrastructure.

Integrated property service solutions that deliver on specified outcomes


We discover. We deliver. We care.

Geology meets construction expertise

The Citycare Water Construction crew laying new drinking water pipes for the Christchurch City Council (CCC) near Lyttelton are constantly solving challenges as they progress from Cass Bay towards the port over coming months.

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Bulls, bees, magpies and wild pigs

Avoiding bulls, bees, magpies and wild pigs and overcoming the obstacles of dense gorse and bracken is all in a day’s work for crews maintaining the Lansdowne rural water scheme for runholders in the hills to the south of Christchurch.

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Help is on its way

When Christchurch residents report an issue with their water, various Citycare Water teams step in to ensure the problem is repaired in a timely way.

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Collaborating to fix water issues

Thousands of residents report water reticulation problems in Christchurch each month and prioritising the fixes is a continuous exemplar of collaboration between the council and Citycare Water.

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An extraordinary repair

Repairing the only pipeline supplying water to the northern half of Balclutha recently involved ingenuity and extensive health and safety measures due to the tricky location suspended above the Clutha River.

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Covid Ross Pudney Milton

COVID-19 sampling

As wastewater testing has been extended around New Zealand during the latest COVID-19 outbreak, smaller communities have become involved and Citycare Water’s Clutha team has played an important part in this early warning system.

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Supporting Timaru

Citycare Water is celebrating the extension of its Three Waters maintenance services contract for Timaru District residents for a further two years.

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Schedulers - behind the scenes of smooth running operations

Let’s take a look behind the scenes in our scheduling department. Wearing many hats, they are first responders, workflow managers, matchmakers and a great bunch of friendly people. Watch for more…

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Wild weather work

Wild weather events require Citycare Water’s teams to be on-call 24 hours, ready to get stuck in when the community needs them as storms hit. Severe flooding can often be mitigated by preparation and hard work and sometimes natural forces even lend a hand.

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Going with the flow

By its very nature, provision of water services involves working in the local environment and Citycare Water Dunedin confronted the ebb and flow of the tides during an emergency repair in Karitane recently.

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Viable water alternatives

With drought conditions in our largest city now well established, investigating and developing viable alternative water sources for Aucklanders has become an integral part of Citycare Water’s work.

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Out-of-the-box thinking

The life of four odour-control biofilter beds at the Tahuna wastewater treatment plant in Dunedin has been extended with some remediation work by Citycare Water developed through some out-of-the-box thinking.

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Two in a Ute - one year on

Two in a Ute is a local employment and upskilling to social franchise initiative delivering positive sustainable and socio-economic outcomes for our Auckland community.

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Female role models

Encouraging women to work in non-traditional roles in the infrastructure industry is a key strategy to improve diversity for Citycare Water.  

Quantity surveyor Mei Li Wang works full-time in the estimating team and is based in South Auckland.

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CCTV camera detectives

Closed-circuit television specialists are the Citycare Water detectives who investigate what is causing stormwater and wastewater pipe blockages for councils all over New Zealand. In the past, pinpointing the location of a drainage problem relied on guess work and digging a big hole.

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Bespoke water treatment projects

Apex Environmental specialises in the design and build of bespoke water and wastewater treatment plants of all sizes throughout New Zealand, solving the challenges often thrown up by remote locations, having to integrate works into existing facilities and the unique environmental circumstances of each site.

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Citycare Board Appointment

The Board of Christchurch City Holdings Limited (CCHL), the wholly owned investment arm of Christchurch City Council and shareholder in CityCare Ltd, has appointed Kevin Young to the Board of Citycare effective 1 January 2021.

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Citycare Water and Citycare Property Announce CE Appointments

Following the departure of Onno Mulder as CEO of Citycare Group in October 2020, the Board of Citycare have confirmed the positions of Tim Gibson as Chief Executive Citycare Water and Peter Lord as Chief Executive Citycare Property.

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Technology reduces the risk of untreated water discharge

In a first for the Southern Hemisphere, Citycare Water is using the latest technology to pinpoint temperature changes in water networks and reduce the risk of untreated water being discharged into the environment.

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Re-using precious Auckland water

Citycare aims to always work collaboratively and sustainably so embraced the opportunity that water restrictions in Auckland created for both.

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Snow Clutha 3

A bit of snow doesn’t stop us!

Snow, hail or rain – Citycare teams work 24/7 in communities all over New Zealand regardless of the weather. A great example of this work ethic is the team at Citycare Water’s Clutha Depot.

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Good day for a lift

A small leak leads to a massive hillside clean-up

Innovative thinking by the Citycare Water maintenance team was needed recently to solve the difficult problem of a hillside washout caused by a small water leak at Taylor’s Mistake, Christchurch.

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Kerrod Baldwin

Local knowledge essential

Locals taking care of critical assets in their communities – that’s the role of the 22-strong Citycare Water team providing three waters services to the Clutha District.

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On call 24/7

Wastewater pipes still get blocked regardless of New Zealand being in Alert Level 4 or 3 and Citycare Water teams are on call 24/7.

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Citycare Water Dunedin

Water and humour essential in Dunedin

Sharing a laugh is an essential part of the team culture as the Dunedin Citycare Water staff provide continuous water supplies, stormwater drainage and wastewater treatment for the city’s residents and businesses through a 1,450-kilometre pipe network.

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John Quinn

Fixing burst pipes

Work is different every day for the Citycare Water construction team in South Auckland – and that’s how John Quinn loves it. John is a skilled labourer and has been with Citycare Water for four years based at East Tamaki.

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Aquatic weeding to prevent flooding

Aquatic weed removal crews in Christchurch have received lots of compliments from the public as they’ve walked by during their exercise breaks in the COVID-19 lockdown.

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Essential work in all weather

A few days of rain in the early stages of the national COVID-19 lockdown has meant a team of 28 workers in the Citycare Water Christchurch land drainage and waterways team has been busy clearing stormwater grates and checking essential stormwater outflows.

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H2O appreciation

With most Kiwis at home presently, there’s extra pressure on our water systems. People turn on a tap in their kitchen, flush their toilet or run a load through their washing machine without thinking about where the water comes from or where it goes.

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Aotea Great Barrier site 2

Drought-stricken rural Aucklanders get emergency water

Residents in rural Auckland are tapping into Citycare’s water expertise to relieve unprecedented dry conditions. It’s the residents who have tanks and rely on rainfall who need the most assistance as in these severe conditions many tank owners are out of water.

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Citycare Water

Stratford District Council – Three Waters Contract

Citycare Water have added Stratford District Council to our long list of District Council clients, meaning we now provide maintenance for this critical infrastructure for some 1. 9 million New Zealanders.

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