Innovation and technology play key roles in Citycare Water’s vision. Citycare Water is focused on using these to improve the services we provide to our clients. The future in this competitive market will be owned by those who use technology to their advantage.
Our growing arsenal of technology solutions provides a highly targeted, faster, cheaper, and less invasive approach to managing leaks and environmental contamination events. The deployment of smart meters and smart devices, based on Artificial Intelligence and predictive machine learning technologies, enhances network management via near real-time data analysis, and the insights delivered support supply continuity, leak minimisation and water quality tracking.
Citycare Water is a technology-based enterprise. We rely on data and the accurate interpretation of that data to deliver excellence. This requires a team of skilled and qualified workers with a range of knowledge and expertise to ensure the delivery of safety requirements and consistent service.
Delivery is a part of Citycare Water’s strategy, using innovation and technology solutions to create efficiencies and to provide the greatest benefits to our clients. We’re proud of our record of delivering on time and on budget for our clients and the communities where we work.
Citycare Water cares for its team, the communities in which we operate and our impact on the planet.
We invest in our people and support them in growing their careers and skills, with opportunities to step up and progress within the organisation. We invest in upskilling our teams, helping to support people to attain new skills and competencies that provide them with the ability to better complete their job and ensure lifelong learning.
Across the country, Citycare Water has engaged with our communities through local environmental as well as educational and career development initiatives.
The strength of our community presence is reflected in our educational and career-building initiatives, creating awareness about opportunities in our Three waters operations for future generations. Our community connections can be seen through a bunch of community activities, including volunteer events with the Student Volunteer Army (SVA) and our sponsorship of the Tread Lightly Trust Drain Game in Auckland. Our support of the SVA, and schemes like 2 in a Ute add value to our people and our communities and are a clear demonstration of our commitment to We Care.
Health and Safety (H&S) is at the core of our operations, and we deliver a range of tools to help keep our people safe when they are at work.
Our people will continue to be at the centre of our operations as we strive to be recognised as a leader in safety, culture and performance.
We have implemented H&S leadership initiatives which focus on visible commitment, active involvement and focused engagement with our teams around our critical risk activities.
Through our day-to-day maintenance, emergency planning and emergency response, our priority is always to keep our communities and our people safe. Our approach to this includes enabling our people through the delivery of strong leadership in the H&S space, based on active involvement, taking ownership and responsibility, and promoting continuous learning and improvement of our planning, delivery and review processes.